Transfer Agency Team Leader

Job description

CC Finance Group is a privately held Fintech Group that operates in Investment Services, Fund Administration, Online Investing, and Payments. With roots dating back to 1972, the Group today is evolving at a fast pace whilst keeping the same core principles, that of providing clients the best service using the latest technology and the top professionals in their field, whilst ensuring the strictest governance and ethics.

We are committed to attracting and selecting the very best people to join our team and to creating a workplace that promotes individual career growth; we value our people and their well-being. The group employs over 190 people from over 27 countries around the world with Assets Under Management and Administration of over 2 billion.

The Transfer Agency Team Leader will be leading a team of experienced Transfer Agents. Together with the Transfer Agency Team will be responsible for handling and processing any investor related queries and transactions while ensuring that top-notch customer service is provided at all times. Transfer Agency team is the bridge between the investors and the funds.

Duties & Responsibilities:

  • Organising workload within the team to ensure all tasks are completed in a timely manner.
  • Training new team members and supporting the development of team members to ensure career progression.
  • Highlighting any risk areas within the team and preparing procedures to mitigate risk and ensure all tasks are completed timely and accurately.
  • Communicating, maintaining relationships with and meeting expectations of investors, investment managers, auditors and other fund participants.
  • Communicating with fund investors to ensure all application forms, AML and transfer documents are received and accurate.
  • Processing subscription / redemption order requests and outgoing payments.
  • Performing/reviewing cash reconciliations for incoming and outgoing funds.
  • FATCA and CRS reporting.
  • Communicating and liaising with Fund Administrators and Fund Managers on a regular basis.
  • Liaising with investor queries on an ongoing basis.
  • Liaising with the AML Team to ensure all forms are in line with the latest legislation requirements.


Experience & Education Requirements

  • MQF level 5 of education
  • Holds previous experience within a similar role. Ideally holds experience in coordinating Teams.
  • Good working knowledge of Microsoft Office, especially Excel
  • Experience in Leading a team

Skills Requirements

  • Able to adapt quickly to changes in regulations
  • Able to work in a deadline driven environment
  • A creative, positive and innovative approach to problem solving
  • Attention to detail, plus excellent organizational and time management skills
  • Demonstrate the ability and initiative to handle increasing responsibility over time.


We are committed to attracting and selecting top people to join our team. We are also committed to creating a workplace that encourages individual growth; we value our people and their well-being.

We are committed to attracting and selecting top people to join our team. We are also committed to creating a workplace that encourages individual growth; we value our people and their well-being.

What we offer:

- Ongoing internal training

- External training opportunities

- Study Leave

- Sponsorship schemes for further studies

- Opportunities for career growth

- Free health insurance

- Discretionary performance bonus

- Employee referral incentive

- Gym subsidy

Visit the home page to see more about our company

All Applications will be acknowledged and treated with maximum confidentiality

Reference: CCMT05222

The enduring goal of Calamatta Cuschieri is that the composition of our workforce should reflect that of the communities in which we work.