CC Finance Group is a leading diversified financial services group that was founded in the Maltese financial services industry in 1971. We currently employ 200 people spread across 3 core business lines namely Investment Services, Payment Services, and Fund administration services. CC Finance Group is considered to be a Fintech and an innovator in the B2C areas it operates. We believe in challenging the status quo and we aim for service excellence in everything we do.
The contact centre agent will form part of a team within our Contact Centre who will work directly with customers to understand their needs, answer their questions, and provide support to resolve at first point of contact. He/She must also be a keen problem-solver who is adaptable and optimistic. A quick learner who is pro-active and can work independently.
Duties and Responsibilities:
Experience and Education Requirements:
We are committed to attracting and selecting top people to join our team. We are also committed to creating a workplace that encourages individual growth; we value our people and their well-being.
What we offer:
- Ongoing internal training
- External training opportunities
- Study Leave
- Sponsorship schemes for further studies
- Opportunities for career growth
- Discretionary performance bonus
- Employee referral incentive
We are offering a competitive salary for this role commensurate with experience. Visit the home page to see more about our company
All Applications will be acknowledged and treated with maximum confidentiality
“The enduring goal of Calamatta Cuschieri is that the composition of our workforce should reflect that of the communities in which we work.”