Corporate Action Officer (any location)

Job description

The Corporate Action officer is an integral part of the Operations Team which ensures that all business is administered in an efficient, controlled, risk-free and timely manner ensuring products and payments change hands as they are supposed to, and corporate actions are processed on the day they are received. The Corporate Action officer will be responsible for the daily processing of all corporate actions, and sending out communications to customers in a timely manner. In their role, the officer will provide support to customer-servicing teams such as the Investment Advisors and the Contact Centre Support. This position offers an exciting opportunity for the right candidate in a fast-growing company.


Main Duties & Responsibilities

  • Same day processing of all corporate actions received
  • Same day circulation of customer communications and notifications
  • Ensure follow-up action when necessary (eg non-receipt of expected distributions) and liaise with the Head of the department, other operational departments and counterparties for immediate resolution
  • Resolve discrepancies by communicating directly with the affected counterparty, identify cause of issue, as well as implement new internal processes to address future repetition
  • Assist customer facing teams with any queries in a timely manner
  • Adhere to corporate standards and procedures
  • Prepare various daily/weekly/monthly reports, related to corporate action activity across all customer accounts
  • Assist other operational departments from time to time such as Reconciliations and Payments & Settlement of financial transactions


Requirements

Experience & Education Requirements

  • MQF level 5 of education
  • Ideally holds previous experience within a similar role
  • Applicants from non-related disciplines will not be at a disadvantage, but they will need to show an understanding of, and keen interest in our business

Skills Requirements

  • Excellent numeracy and analytical skills
  • Good communication skills
  • Able to work well within a team
  • Can-do attitude, results orientated and proactive
  • Attention to detail, plus excellent organizational and time management skills
  • Competent using MS Office, in particular Excel and Outlook


All Applications will be acknowledged and treated with maximum confidentiality

Reference: CCMT02821

The enduring goal of Calamatta Cuschieri is that the composition of our workforce should reflect that of the communities in which we work.